Employment Opportunities

Overview of Program 

AdLib is a MassHealth (Medicaid) Personal Care Management (PCM) agency and has been operating the Personal Care Attendant (PCA) program since 1989. The PCA program allows people with physical disabilities to become a consumer employer and hire Personal Care Attendants (PCAs) to take care of specified activities of daily living (ADL) and instrumental activities of daily living (IADL) needs.  The program is unique in that the consumer becomes the employer, responsible for hiring, training, scheduling, and terminating their PCAs, while complying with all requirements of the MassHealth PCA program as well as State and Federal Employment Laws.   

Purpose of Role

The PCA Skills Trainer plays a vital role as the liaison between the consumer, AdLib, and MassHealth. PCA Skills Trainers assist with non-clinical program eligibility determination, including assessment of the consumer’s ability to manage PCAs as an employer. This role  provides functional skills training, which teaches the consumer to manage their program in compliance with MassHealth rules and regulations. This is a direct service role that requires regular in-person and home visits with consumers, as well as maintaining detailed and accurate records per MassHealth and agency requirements.  

As a direct services position, the PCA Skills Trainer is expected to engage with consumers and other stakeholders in a manner that promotes consumer-control and independent living philosophies. Inclusion and personal empowerment are at the heart of AdLib’s mission and all staff are expected to act in a manner that promotes an inclusive and positive work environment. 

Rate: $18.50-$20.50; 40-hours, non-exempt 

Essential Functions: 

-Assesses consumers for basic eligibility for the MassHealth PCA Program and ability to independently manage their program as a consumer employer.   

-Explains, in plain language, MassHealth required forms to consumers and their representatives (if any). 

-Conducts and documents assessments of the Consumer’s ability to manage PCA services in accordance with contract requirements.   

-Provides functional skills training to PCA consumers and/or surrogate on how to be an effective employer of PCAs; understanding MassHealth rules and regulations;  

how to meet their Activities of Daily Living (ADL’s) and Instrumental Activities of Daily Living (IADL’s); advertising and hiring of PCA’s; the “Rewarding Work” web site; management of   

PCA payroll and utilizing the electronic visit verification (EVV) system; and generally how to manage their daily personal care program.

-With the consumer and/or surrogate, develops and documents a written service agreement in accordance with contract requirements and established forms. This service agreement will include 1) A detailed description of the responsibilities of the PCA, the fiscal intermediary, the consumer, the surrogate, and the personal care agency; 2) If needed, surrogate information including a detailed description of the surrogate’s responsibilities and the expected frequency of the surrogate’s visits to the consumer; 3) A list of PCA’s available in an emergency; and 5) The type and frequency of functional skills training to be provided by AdLib.

-Maintains a good working relationship with the state’s selected fiscal intermediary (FI)   

– Tempus. This includes resolving consumer complaints and troubleshooting issues with the FI. -Performs all required data entry and documentation as required by AdLib’s PCM Program contract and timelines.    

-Attends trainings, meetings, and conferences as required.  

-Performs duties as assigned by the PCA Skills Training Supervisor or PCM Director. 

Qualifications:

• At least one year of experience providing services to persons with disabilities. 
• High school diploma or equivalent.  
• Ability to understand and envelop independent living philosophy and consumer control. 
• Drivers license and ability to travel in personal vehicle to consumer homes throughout Berkshire County. 
• Ability to read, write, and type in English. 
• Strong customer service skills and ability to communicate effectively with all types of people. 
• Ability to learn and utilize multiple electronic record systems. 
• Competency in Microsoft Outlook, Word, and Sharepoint. Basic ability in Excel. 
• Ability to read and understand MassHealth regulations and paperwork. 
• Ability to navigate to remote locations in Berkshire County using GPS or maps. 
• Ability to use Android cell phone.  
• Ability to learn and teach electronic visit verification or other systems required by FI or MassHealth. 

This position requires regularly home visits, travel in personal vehicle, ability to carry up to 10lbs., and looking at a screen for multiple hours daily.  

Organization Overview

AdLib, Inc. is a non-profit that focuses on empowering people with disabilities to access and manage benefits, services, and resources to live independently in the community. We are a consumer controlled, consumer directed service that assists people with disabilities to achieve a greater level of independence. As a Center for Independent Living we provide the five core services: information and referral, skills training, advocacy (systemic and individual), peer counseling, and transition (from nursing home to community and youth to adulthood). In addition to the core independent living services we operate the MassHealth (Medicaid) funded personal care management program, SSA Representative Payee program,  and  options counseling. AdLib serves all of Berkshire County and our office is conveniently located near public transportation in downtown Pittsfield MA.

For more information about AdLib: Center for Independent Living | AdLib, Inc (adlibcil.org)

For more information about Centers for Independent Living: National Council on Independent Living

Office and Finance Manager

Job Summary: The office and finance manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This position serves as the primary financial record keeper for AdLib, working closely with the Executive Director to ensure fiscal accountability and efficient office functions. The Office and Finance Manager reports to the Executive Director. Salary $68,000-73,000 commiserate on experience.

Essential Functions:

– Supervise and support reception and business office staff (2–5 employees).
– Collaborate with program directors to implement consistent operational procedures across departments.
– Oversee all ordering, inventory, and building maintenance needs.
– Support HR functions including onboarding/offboarding, tax and benefit processing, personnel file maintenance, and occasional mediations.
– Maintain administrative compliance and ensure smooth day-to-day workflows.
– Manage financial systems in QuickBooks including accounts payable, reconciliations, petty cash, and monthly contract billings.
– Prepare and analyze financial reports and budgets in partnership with the Executive Director.
– Submit and review billing via the Commonwealth’s EIM/ESM system; ensure adherence to contract and billing regulations.
– Coordinate with external accountants on monthly billing and administrative rate review.
– Process payroll through PayChex, including reimbursements, mileage, and benefits management.
– Serve as in-house IT support, coordinating with external IT providers and troubleshooting issues for staff.
– Train and assist staff in using internal systems and technologies.
– Preference for candidates with working knowledge of: SharePoint, QuickBooks, Excel, Word, and Adobe.

Qualifications:

• Bachelor’s degree preferably in Business, Management, or Finance.
• Two years’ experience in financial management and accounting, ideally in the non-profit sector.
• Excellent leadership, organizational, and interpersonal skills with experience collaborating in a multidisciplinary, diverse workplace.
• Technologically savvy with experience managing IT needs in the workplace; strong knowledge or ability to learn QuickBooks, PayChex, and Microsoft Office.
• Ability to multitask in a busy environment. 
• Commitment to serving people with disabilities.  
• Familiarity with contract billing systems (EIM/ESM/MNET) and non-profit fiscal regulations.

Benefits of Working at AdLib

AdLib provides rewarding work in a supportive atmosphere. All AdLib staff receive:

• 15 holidays
• 3% retirement contribution (no mandatory match)
• 14% wage benefit in lieu of health insurance 
• $25,000 life insurance policy for a minimal premium
• Aflac insurance purchase pre-tax
• Mileage reimbursement for work travel
• Generous vacation and sick time (amount varies dependent on hours)
• Paid lunch (length varies dependent on hours)