Melissa Ahlen

Melissa Ahlen
PCA Administrative Supervisor
(413) 442-7047 Ext. 32

I have a Medical Assistance Certification and am a former CNA working in a nursing home which I absolutely loved.

How did you get involved in the Independent Living Movement?

After getting my CMA Certification I was looking for something to work directly with people. This position came available and I was intrigued. I have always wanted to work with people one on one to help with their needs.

Fun Fact:
  • I co-owned a landscape business for years.
  • Love to make tassies
  • Mimi to 3 grandchildren
Something that may surprise you about me:

At the age of 48, I went back to school for my CMA Certification!

Other Team Members

Denise DionDenise Dion


Jennifer KnowltonJennifer Knowlton


Jennifer MundyJennifer Mundy

Skills Trainer

Jessica VickeryJessica Vickery

Intake & Admissions Coordinator

Jill AllessioJill Allessio

Skills Trainer

Jill McChesneyJill McChesney

Representative Payee

Kayla BoothKayla Booth

Business Office Manager

Kyla WhiteKyla White

PCA Administrative Coordinator

Mary Ellen RahillyMary Ellen Rahilly

Independent Living Director

Megan BonnevilleMegan Bonneville

PCM Supervisor/Skills Trainer

Ryan MulcahyRyan Mulcahy

Transition to Adulthood Program (TAP) Counselor

Sally EnglishSally English

Executive Director

Samantha BertolinoSamantha Bertolino

VR-IL Coordinator

Shawn RobitailleShawn Robitaille


Sophie SchrumSophie Shrum

Nursing Home Transition Coordinator

Tami Stevens-GoerlachTami Stevens-Goerlach

PCA Administrative Coordinator

Teesha MurrellTeesha Murrell


Tim DillonTim Dillon


Join Our Personal Care Attendant (PCA) Program

Our Personal Care Attendant (PCA) program allows eligible individuals to hire personal care attendants to help them do the things they can’t do for themselves.